Questions about payments through a payment agent
Who executes the payment, where the money is until execution, what exchange rate and timing apply, and when we decline.
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Who executes the foreign currency payment?
A company of our own network, under an agency agreement with you. It is not an agent from the open market: we work with it on an ongoing basis and see your payment through to execution. A sub-agent only with your consent, if the beneficiary's bank accepts payment only from a specific payer. You know before the deal starts who sends the currency: the agent or a sub-agent you have agreed to.
Where is the money before the payment?
With a network company under the agency agreement: it pays the beneficiary within the period set in the agreement. If you need a guarantee, the roubles wait for execution in a special escrow account at a Russian bank; this is on request and for an additional fee.
Do I need an account abroad?
No. You pay in roubles from your account at a Russian bank.
Why doesn't the calculator show a final rate?
It shows the minimum fee. The final rate depends on the country, amount, beneficiary's bank and route. We fix it in the payment order before the deal starts.
What exchange rate do you use?
We fix the rate in the payment order together with the fee before the deal starts.
Can you decline a payment?
Yes, if the subject of the payment, the country or the beneficiary does not pass our checks. We tell you before the deal starts and charge nothing.
How long does it take?
3 business days; the period is written into the agency agreement. For supplier payments the period runs from the moment the payment order is signed and the roubles are sent; for exporters, from the moment the currency reaches the agent.
How do I know the payment has been sent?
Once the payment is sent, we send you the payment confirmation, and a SWIFT confirmation on request.
What documents do I need to start?
The invoice, the contract or bill, the beneficiary's details and your company details sheet.
Who is the agreement with?
Only with a company of our network: an agency agreement, and the company is fixed before your roubles are debited. You sign no agreement with VEDmost: we select the company and prepare the documents, and you sign them with that company. We don't publish its name on the website; you learn it before you pay.
How is a surety different from escrow?
Escrow is a special account at a Russian bank where the roubles wait for the payment to be executed. A surety is a large exporter's obligation for the agent. Both are added on request and can be combined.
Why don't you quote a single rate?
The rate depends on the country, amount, beneficiary's bank and route. The website shows the minimum fee; the final rate is in the payment order.
Can you compare with my current rate?
Yes. Calculate your all-in rate on the “Compare your rate” page and send us your current agent's documents.
Do you work with private individuals?
No: our clients are only companies and sole proprietors with payments under foreign trade contracts. Payouts to individuals abroad on behalf of a company are discussed case by case.
Which countries can a payment go to?
To any country, provided a lawful route can be built and the payment passes our checks. Frequent destinations are listed on the “Payment destinations” page; the list is not exhaustive.
What happens if the route closes mid-deal?
What we do in that case is set out in the agency agreement. Under the escrow scheme, the roubles wait in a special account at a Russian bank the whole time.
Request a quote
Describe the payment. We'll reply with a proposed route and terms. We name the agent in advance, and the rate and fee go into the payment order before your roubles are debited.